We guarantee our service! That means if you are not completely satisfied, we’ll come back out and make it right free of charge! All re-cleanings need to happen within 5-days of the original service. We appreciate the chance to make things right with a re-cleaning before any refunds. Per our policy, we can’t issue any refunds without doing a re-cleaning first. In addition, we won’t be able to offer a refund or a re-cleaning if you try and hire our teams independently of The Art Of Clean Agency, are offensive or abusive to our teams, or you didn’t have running water or power during the time of the initial cleaning.